How Can I Contact Customer Service / Support?Updated a month ago

The good news is you will only hear from real life people and we will always do our best to respond within a business day. We do not use AI or chatbots or anything that resembles one. 

So unfortunately, sometimes it may take slightly longer depending on volume and how crazy the week is, but we will always get back to you as soon as possible.

If it's been longer than a business day, please check your spam and/or promotional folders. 

You can always reach our support team by clicking here or by e-mailing us at support [at] onceuponatee [dot] net.