When Will My Order Arrive? (Within the US)Updated a month ago

There are a couple of things to know up front about our process.

If you order one of our featured designs, printing does not start until the sale ends. We do this to reduce waste, keep our quality high and our keep prices low. 

You can always see our current shipping schedule here:
👉 https://www.onceuponatee.net/schedule

Orders from our Vault typically take 4–7 business days for printing, packing, and shipping.

Holidays can affect turnaround times, and while we’re working around the clock to get orders out as quickly as possible, we are a very small team printing everything in-house.

Thank you for being patient with us.

Once your order ships, we offer two shipping options within the U.S.:

Standard Shipping: 3 to 8 business days
Priority Shipping: 1 to 5 business days

Please keep in mind that these timelines are estimates provided by the USPS and they are not something that we have any control over from our end.

After your order is scanned in by the carrier, you’ll receive a tracking number within one business day. From there, delivery should fall within the timeframe above.

All apparel orders are printed and shipped directly from our warehouse in Tempe, AZ.

Home Decor items and Mugs do not ship from our Tempe warehouse.

They’re made and shipped by one of our trusted partners, which means they may arrive separately and follow a different timeline (with their own tracking information).

Holiday note (aka the Santa clause):
During peak holiday seasons, especially around Christmas, delivery times may be longer than usual. Unfortunately, carrier delays are outside our control. If we could deploy Santa’s sleigh, we absolutely would. We’re just not there yet.