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Once Upon a Tee | Help Desk & FAQs logo

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When Will My Order Be Ready?Updated a month ago

You’ll receive an email notification once your order is complete and ready for pickup.

Home Decor items and Accessories are not available for local pickup. These are not manufactured in house and these ship directly from one of our trusted partners.

Please wait for a pick up confirmation e-mail before coming by, as all orders are custom printed to order and our standard turnaround times apply. 



Timing Notes:

  • Featured Designs do not start printing until the sale ends. You can always see an estimated shipping date (which is the same as the estimated pick up dates) by visiting our Shipping SchedulePlease keep in mind that these are estimates only.

  • Vault purchases are typically ready within 4 to 7 business days.



Pickup Location:

1721 W 10th Place
Suite 3A3B
Tempe, AZ 85281



Parking and Finding Us:

There’s parking available in the lot. We’re tucked back in the corner of our cozy complex near the picnic table. If you feel like you’re a little lost, you’re probably close.



Pickup Hours:

Monday – Friday
9:00 AM – 4:00 PM



Important Pickup Note:



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