Why Isn't My Tracking Number Working? (International)Updated a month ago

We currently offer two options for international shipping:

- Standard International Shipping (does not include tracking information)
- Priority International Shipping (includes tracking information)

If you chose Standard International Shipping, tracking will not be available. Unfortunately, that’s the tradeoff that allows us to keep international shipping as affordable as possible, and we try to be upfront about that at checkout.

If you selected Priority International Shipping and your tracking number isn’t working or updating, please reach out to our support team by clicking here or by e-mailing us at support [at] onceuponatee [dot] net and we’ll be happy to look into it for you.

We do our best to respond within a business day.