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Once Upon a Tee | Help Desk & FAQs logo

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International Shipping

Why Isn't My Tracking Number Working? (International)

We currently offer two options for international shipping:. - Standard International Shipping (does not include tracking information)- Priority International Shipping (includes tracking information). If you chose Standard International Shipping, trac

When Will My Order Arrive? (International)

Delivery times for international orders depend on the shipping method you choose at checkout. We currently offer two international shipping options:. Standard International Shipping (no tracking):. Once you receive your shipping confirmation e-mail,

How Much Does Shipping Cost? (International)

International Shipping is something that's insanely hard to predict or to give a threshold of possible costs because shipping costs are based on weight and distance. Prices vary depending on what you order and where it’s going. At this time, we don’t

Help! My Order Hasn't Arrived (International)

International orders on average take two weeks to ship and be received, but please keep in mind that this is an average. They can get there sooner (or much later). Shipping Method Matters:. What's Usually Happening:. Many international packages spend

Do I Have to Pay Custom's Fees?

Short answer: Yes. International buyers are responsible for customs fees, import duties, VAT, and any related charges required by their country. These fees are set and collected by your local government or postal service. They’re completely outside o

Shipping to Brazil

We want to be upfront: shipping to Brazil can be unpredictable. Due to ongoing issues with Brazil’s national postal system and customs process, orders shipped to Brazil may experience significant delays, extended time in customs, or, in rare cases, m

Shipping to the UK

At this time, we’re unfortunately not able to ship to the United Kingdom. Due to changes related to Brexit, shipping to the UK now requires additional tax registration, VAT collection, and compliance steps that we’re not currently set up to handle as